Can I download STEP / CAD files directly?
Public previews may be visible on product pages, but original STEP/STP, native CAD and complete drawings require a file request or RFQ context.
FAQ
Questions about RFQ, engineering files and controlled access boundaries.
These answers explain how to request STEP/STP, CAD, drawings, datasheets, compliance records and supplier-sensitive documents without assuming automatic file release or certification of the final system.
Why do some files require controlled access?
Controlled access protects supplier-sensitive records, internal BOM, full drawings, traceability records and project-specific documentation.
What information should I include in a file request?
Include SKU or series, robot application, subsystem, requested document type, intended use, build stage and any interface or validation constraints.
Can I request drawings without a final design?
Yes. Early drawings can be requested for screening, but the request should still explain the robot type, subsystem and engineering decision being made.
What happens after I submit a file request?
The request is queued as pending_review. Sales engineering checks document availability, access level and whether more context is needed.
Are supplier-sensitive files automatically released?
No. Supplier-sensitive records, native CAD, internal BOM and full drawings are never treated as automatic downloads.
Can I include file requests in an RFQ?
Yes. File requests can be included with catalog SKU quotes, custom build requests, integration project reviews or compliance document requests.
Do documentation files certify my final system?
No. Files support sourcing and integration review. Final design, installation, safety and compliance validation remain with the customer and system integrator.
Can I use an engineering guide to prepare an RFQ?
Yes. Each published guide includes an RFQ preparation checklist and links the request to related product categories, capabilities, applications and engineering files.
Which guide should I start with for embodied AI data collection?
Start with the Multimodal Data Capture & Hardware Time Sync Guide, then review the sensing, host compute and cable harness guides for the interfaces in your capture stack.
Do file requests include controlled supplier drawings?
A request can identify supplier drawings, but controlled supplier files are reviewed for availability and release conditions rather than included automatically.
Can I request related STEP / STP files from a guide page?
Yes. Guide pages carry the guide title, source URL, requested document type and controlled access flag into the engineering file request flow.
Do compliance records certify my final robot?
No. Available records support documentation review only; the customer and system integrator remain responsible for final robot, installation and deployment compliance.
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