01Can I download STEP / CAD files directly?
Public previews may be visible on product pages, but original STEP/STP, native CAD and complete drawings require a file request or RFQ context.
Read access policyResources / FAQ
Start with the question in front of you. These answers explain file access, RFQ preparation, engineering documentation and system responsibility boundaries.
Start from the decision
Answer directory
Showing 13 answers
Topic
What can be previewed, requested or held for review.
Public previews may be visible on product pages, but original STEP/STP, native CAD and complete drawings require a file request or RFQ context.
Read access policyControlled access protects supplier-sensitive records, internal BOM, full drawings, traceability records and project-specific documentation.
Read access policyNo. Supplier-sensitive records, native CAD, internal BOM and full drawings are never treated as automatic downloads.
Read access policyA request can identify supplier drawings, but controlled supplier files are reviewed for availability and release conditions rather than included automatically.
Read access policyYes. Guide pages carry the guide title, source URL, requested document type and controlled access flag into the engineering file request flow.
Open engineering guidesTopic
The context that helps engineering confirm availability.
Include SKU or series, robot application, subsystem, requested document type, intended use, build stage and any interface or validation constraints.
Browse engineering filesYes. Early drawings can be requested for screening, but the request should still explain the robot type, subsystem and engineering decision being made.
Browse engineering filesThe request is queued for review. Sales engineering checks document availability, access level and whether more context is needed.
Browse engineering filesYes. File requests can be included with catalog SKU quotes, custom build requests, integration project reviews or compliance document requests.
Start an RFQTopic
Use the guides to structure a hardware decision.
Yes. Each published guide includes an RFQ preparation checklist and links the request to related product categories, capabilities, applications and engineering files.
Open engineering guidesStart with the Multimodal Data Capture & Hardware Time Sync Guide, then review the sensing, host compute and cable harness guides for the interfaces in your capture stack.
Open engineering guidesTopic
What documentation supports—and what remains your responsibility.
No. Files support sourcing and integration review. Final design, installation, safety and compliance validation remain with the customer and system integrator.
Read compliance guidanceNo. Available records support documentation review only; the customer and system integrator remain responsible for final robot, installation and deployment compliance.
Read compliance guidanceNo answers are assigned to this topic yet.